• Standard items: Returns accepted within 14 days of delivery in original condition (customer covers return shipping).
• Custom & personalized items: Final sale (including custom names, zip codes, ropework, and engraved goods) unless defective.
• Damaged/defective: Email photos within 7 days of delivery and we’ll make it right.

Because each piece is handmade, slight variations are part of its character.

• Processing time: In-stock ships in 3–5 business days; custom typically 2–3 weeks after design approval.
• Carriers: USPS Priority or UPS, based on size/weight.
• U.S. only: Shipping calculated at checkout. Free shipping on orders over $100.
• Signs: Made for indoor use. Custom exterior-ready signs available by request.

• Payment: Full payment due at design approval before production begins.
• Lead time: 2–3 weeks standard; rush options available.
• Approvals: Once approved, designs may not be changeable.
• Returns: Custom orders are non-refundable unless defective.

We collect only the information needed to process your order and improve your experience. We never sell your data and only share it with Shopify and shipping partners as required to fulfill your order.

• Payment is due at checkout, or at design approval for custom work.
• Handmade items may have slight variations.
• Odd Cod Studio isn’t liable for misuse of products or damage after delivery.
• Policies are subject to change without notice.